Annual Report 2025-2026

Addressing complaints against individual and firm registrants

119

115

106

Complaints received and investigations initiated

95

80

68

63

Investigation files closed without discipline

57

25

23

19

Cases resulting in discipline outcomes

15

2022–23

2023–24

2024–25

2025–26

We receive complaints from the public, registrants, and other groups, and investigate concerns involving registrants and firms. These matters may be closed if allegations are not substantiated, resolved through voluntary measures, or result in disciplinary outcomes.

Information shared between the practice and compliance teams through ongoing communication about investigation and discipline work helps inform practice resources and educational initiatives. These touchpoints may lead to new or revised guidelines, advisories, and educational resources. For example, this year’s Regulatory Learning Module responded to conduct issues involving quality management.

Classification of files opened in 2025–2026

*E.g., ethical contraventions, quality management, etc.

19% Structural engineering

9% Geotechnical engineering

**Other: fire suppression system, contravention of discipline conditions, electrical engineering, dam rehabilitation, HVAC/ plumbing/mechanical, improper use of seal, civil, contractual dispute, environmental, discipline in other jurisdiction, building envelope, guardrails.

45% Conduct issues*

4% Mining 4% Electrical

19% Other**

23

Public safety and environmental protection