INNOVATION May-June 2016

as soc ia t i on notes

Members Identify APEGBC Areas of Success and Areas for Improvement Just over 2,000 members participated in APEGBC’s recent Member Satisfaction Survey, which assesses the alignment between APEGBC’s duty, programs, and services, and members’ expectations and perceptions. The results aid Council and staff in identifying areas of success, areas in which program improvements could be made, and areas where member perceptions or understanding are not aligned with APEGBC’s role.

and maintaining academic and experience standards for entry to the professions (16.16%). Members also provided valuable input on the process of registration (66.34% satisfied, 21.79% somewhat satisfied), professional practice guidelines (54.46% satisfied, 24.41% somewhat satisfied), the content of Innovation magazine (57.12% satisfied, 28.84% somewhat satisfied), and the amount of email communication received from APEGBC (80.37% feel it is about right). Other areas measured include participation in voting, consultations, and providing feedback to APEGBC; information related to the investigation, discipline, and enforcement processes; member services such as career listings and affinity programs; events organised by branches and divisions; and, volunteer service. Overall, most respondents indicated they felt the survey was valuable (45.2%) or somewhat valuable (43.7%), and informative (40.0%) or somewhat informative (43.5%). Council received the survey results at their April 15 meeting. APEGBC staff are reviewing the feedback and determining ways in which it can inform improvements to programs and services. Staff will also determine what additional information could be provided to clarify areas of misunderstanding or misalignment between members’ perceptions and APEGBC’s duty.

Overall, the survey found that satisfaction across all areas amounted to 65%. Findings showed that the highest levels of satisfaction related to the resources available about ethics, law, and conduct (72.15% satisfied), interactions with APEGBC staff (78.42% satisfied), and the information available about members’ obligations under the Code of Ethics (81.96% satisfied). Areas of lower satisfaction related to access to Council (40.76%), information available about the Practice Review program (38.98%), and APEGBC’s professional development course offerings (35.01%). The majority of respondents indicated they felt APEGBC is fulfilling its duty (50.73%) or fulfilling it most of the time (25.88%). Those who felt APEGBC is not fulfilling its duty indicated perceived shortfalls in the following areas: protecting the interests of members and licensees (63.09%); establishing, maintaining, and enforcing standards of professional and ethical practice (24.51%); and establishing

A ndy M S mith C c B y 2.0

Annual Conference and AGM Take Place in Victoria: October 20–22, 2016 Join us October 20–22, 2016, in Victoria, BC, for APEGBC’s 2016 Annual Conference and 97 th Annual General Meeting. The Victoria Conference Centre serves as the site of two days of professional development, networking opportunities, and a tradeshow, followed by the half-day AGM. Professional development streams include engineering and geoscience in the resource sector, municipal engineering, environmental engineering and geoscience, emerging

All members are encouraged to attend the AGM, scheduled for the morning of October 22. There is no charge to attend the AGM business portions of the conference. Conference information and online registration are available at apeg.bc.ca/ac16. Sponsorship opportunities are available, with benefits to meet businesses’ needs, including recognition onsite, at events, on promotional materials, or online. For information on sponsorship opportunities, contact Marketing Specialist Maria-Carmen Kelly at mckelly@apeg.bc.ca.

professional, management, structural, better business, energy efficiency and renewable energy, diversity and climate change.

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