Annual Report 2024-25

20

Public Safety and Environmental Protection

2024–2025 Annual Report

21

Classification of Files Opened in 2024-2025

We continue to monitor media and strengthen our intake processes to identify potential conduct issues earlier and respond more effectively. This includes reviewing public sources and registrant disclosures submitted under their duty to report—a requirement we emphasized in this year’s Regulatory Learning Module. As a result, we’ve seen a continued rise in complaints and investigation files, reinforcing our role in upholding professional standards and ensuring accountability across the professions.

8%

18%

Geotechnical/Site Assessment

Structural

Mining 6%

41%

Addressing Complaints Against Individual and Firm Registrants

119

3%

Conduct Matters (not professional competency)

106

104

Sewerage/Storm Water

95

24%

*Other: Fire Suppression System, Contravention of Discipline Conditions, Electrical Engineering, Dam Rehabilitation, HVAC/Plumbing/Mechanical, Improper Use of Seal, Civil, Contractual Dispute, Environmental, Discipline in Other Jurisdictions, Building Envelope and Guardrails.

68

63

Other*

62

57

46

43

23

19

15

13

In response to the trends and root causes identified through our investigation and discipline work, our practice and compliance teams meet regularly to coordinate on emerging issues. This collaboration directly informs the development of new guidelines, advisories, and educational resources—ensuring we address not just the symptoms, but the underlying causes within our control. The next section maps out these resources and supports.

10

2020/2021

2021/2022

2023/2024

2024/2025

2022/2023

FY 2025 Complaints and Discipline: Complaints: 108 individual, 11 firm Closed: 65 individual, 3 firm Discipline outcomes: 23 individual, 0 firm

Total Complaints Received and Investigations Initiated Total Investigation Files Closed Without Discipline Total Cases Resulting in Discipline Outcomes