Annual Report 2024-25

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2022–2027 Strategic Plan and KPIs

2024–2025 Annual Report

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Each KPI includes several metrics—for example, our Registration Process Effectiveness KPI considers application process efficiency, quality of application decisions, and resources available to process applications. These KPIs aim to provide a holistic view of our Strategic Plan’s performance and impact, driven by departmental functions and strategic priorities.

To track our progress along the Strategic Plan, Engineers and Geoscientists BC developed a series of Key Performance Indicators (KPIs) in six performance areas. These KPIs aim to provide a holistic view of our Strategic Plan’s performance and impact, driven by departmental functions and strategic priorities. The Board identified the key areas of focus for organizational KPIs, and staff developed the specific indicators with guidance from an external consultant. In shaping the regulatory oversight components, we considered current regulatory trends, best practices, and external expectations—particularly those from government.

The 2022–2027 Strategic Plan guides our path toward becoming an inclusive, progressive, and future-focused regulator. In Year 3 of the Plan (covering July 1, 2024, through June 30, 2025), we focused on seven projects in our journey toward modern regulation: • Continue to transition advocacy programs to the BC Society of Engineering and Geoscience. • Strengthen our processes and systems for securely and efficiently managing data across the organization. • Develop the foundational elements of our revitalized Volunteer Program. • Modernize our work environment to meet workplace standards and address physical space use and needs for the future. • Formalize our approach to engagement with registrants to better inform our decision-making. • Finalize the Organizational Climate Change Strategy to guide our organization’s internal and external activities. • Engage with Indigenous and non-Indigenous partners to inform the foundation of our Truth and Reconciliation Strategy. STRATEGIC PLAN AND KEY PERFORMANCE INDICATORS

2022-2027 STRATEGIC PLAN Modern regulation for a resilient world

INTERNAL BUSINESS SYSTEMS

SOCIAL RESPONSIBILITY

REGULATORY MANDATE

ORGANIZATIONAL SUSTAINABILITY

PEOPLE AND CULTURE

INTERESTED PARTIES

Registration Process Effectiveness

Resource Balance

Staff Engagement Volunteer Engagement

Public Trust

Internal Business Systems Audit

Truth & Reconciliation Strategy

Registrant Trust

Financial Health Index

Practice Guideline/ Quality Management Guide Effectiveness Audit & Practice Review Effectiveness Investigation and Discipline Process Effectiveness Enforcement Process Effectiveness OSPG Audit Score

EDI Strategy

TRUSTED PARTNERSHIPS

PEOPLE AND CULTURE

PROCESS

SOCIAL RESPONSIBILITY

Climate Change Strategy

We value collaboration, integrity, excellence, and innovation