Innovation Fall 2025

What we heard

Communication is strong – and transparency matters Registrants generally feel the organization

Engagement should be interactive and responsive

While surveys remain the most preferred method of engagement, participants also valued informal discussions and opportunities for real-time interaction – whether in person or virtual. Many expressed interest in more “face-to-face” opportunities, such as Q&A sessions or meet-and-greets at events like the Annual Conference. Tone and clarity matter Several participants noted that the tone of communications can sometimes feel overly formal or regulatory. They expressed a preference for plain language and a more approachable tone – especially in materials intended to inform or engage rather than enforce.

communicates well, especially when it comes to providing information relevant to their practice. However, they emphasized the importance of transparency – particularly around how their feedback is used and what actions result from it. One size doesn’t fit all Participants highlighted the need for tailored engagement approaches that reflect the diversity of registrants’ backgrounds, experiences, and practice areas. For example, internationally trained registrants noted that the registration process can feel cumbersome and would benefit from clearer guidance and support.

Focus groups preferred feedback tools

33% 30%

Surveys

Virtual focus groups In-person focus groups Virtual townhall events In-person townhall events

• Marine Drilling Capabilities • Sonic Track & Truck Drill Rigs • Instrumentation Installations • Soil and Groundwater Investigations • Anchor, Piling and Grouting Services Geotechnical Drilling Solutions

13%

13%

11%

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Innovation Fall 2025

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